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Pot Holes and Dodgy Street Lights
Road defects such as potholes, protruding drainage, cats eyes and road studs can make cycling uncomfortable, or even worse dangerous. By hitting them, or trying to avoid them, the cyclist can loose control and suffer the possibility of a serious accident.
Surface defects do not need to be major to pose a hazard for the cyclist, even relatively minor defects in road or cycle track surfaces can be a safety hazard for cyclists. In short, a good quality riding surface is essential for your comfort and safety.
Statistics show that when in a collision with a cyclist, most drivers claim not to have seen them. Therefore your visibility is vital. If a street light is not working, you could be in danger.
You have the right to use the road network in safety, and the local authority has a statutory duty to keep its roads and lighting in good repair. Therefore you can report dangerous road surfaces and lighting faults and have them repaired. Below are a list of contacts for the road and cycle path network in Grampian.
 
Alternatively, you could use the national Fill That Hole website which will direct your report to the appropriate authority and allows you to track repairs.

 
Moray
Public Roads in Moray are subject to routine inspections, from monthly inspections on Class A roads to six-monthly on Class C and Unclassified roads. These inspections initiate a repair programme on an area basis.
However it is best to report defects when you encounter them rather than wait on them being found at the next inspection. Contact details are;
The Roads Maintenance Manager
The Moray Council,
Ashgrove Road,
Elgin,
Moray
IV30 1UU
Tele: 01343 557300 (8.45am-5.00pm Mon to Fri), 01343 562525 (out of hours)
Fax: 01343 550828
E-mail: reception.ashgrove@moray.gov.uk

 
Aberdeenshire
Aberdeenshire has devised a priority system for road maintenance based on traffic volumes with account taken of public bus service and school transport routes where practicable. So if you cycle on these roads your report will report may get actioned quicker.
Priority 1 routes (i.e. principal or other classified roads serving as main routes between communities or major traffic distributors within communities) are treated first with lower priority routes following on later when conditions justify it. Priority 3 routes (i.e. access roads to isolated communities in rural areas and local access roads, service roads and minor roads in urban areas etc) are bottom of the list - which is disappointing as these are the roads that are often favoured by cyclists.
You can report defects by e-mail to roads@aberdeenshire.gov.uk
Alternatively you can phone to report defects as below
Defects in Banff & Buchan/Buchan - 01261 813407
Defects in Formartine/Garioch - 01467 620981
Defects in Kincardine & Mearns/Marr - 01569 766266

 
Aberdeen
Aberdeen council provide a webpage form that you can fill in and e-mail to them to report your concerns.
Use this link to find the form for Road Defects, Cycleway Defects or Lighting Problems.
To check up on the progress of a previously reported fault, whether it has been attended to but still faulty OR is out with the normal 7 day response time for none-urgent faults then call 01224 241520.

 
Trunk Roads
Trunk roads are the responsibility of the Scottish Executive and are managed by BEAR Scotland.
All reports of defective surfaces etc should be directed to BEAR on freephone
0800 587 1107.
The trunk roads in Grampian are;
- The A90 Dundee to Aberdeen,
- The A90 Aberdeen to Fraserburgh
- The A96 Aberdeen to Inverness
 
Within Aberdeen the trunk roads are
- A90 (Stonehaven Road from City Boundary to Bridge of Dee)
- A90 (South and North Anderson Drive from Bridge of Dee to Haudagain roundabout)
- A90 (Mugiemoss Road from Haudagain roundabout to Persley Bridge, right over the Parkway to roundabout at Exhibition Centre)
- A90 (Ellon Road from roundabout at Exhibition Centre, northwards)
- A96 (Auchmill Road from Haudagain roundabout east for 140 mtrs approx and west/north to A96 Inverurie Road)

 
Level Crossings
Level crossings are not uncommon in Grampian, and they can present a danger to cyclists especially if you cross at an acute angle (e.g. Insch) or there is surface damage near the rails. If there is any damage then report it as you would a normal road defect AND to Network Rail.
Report any crashes at crossings to Network Rail and stress that the Railways Inspectorate should record the incident. If the crash is serious, or you are worried about obstructions on the line then use the crossing phone (most have one) to stop trains approaching. Alternatively call the Network Rail emergency number 08457 114141.

 
Water Problems?
Leaking water mains and water on the road can present a danger to cyclists especially in winter when it can freeze. Best to report this direct to Scottish Water using their online form or by phone on 0845 601 8855.

 

 
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